Shipping and return policies for Ewiniar

Shipping Info
We process, pack and ship orders within 3 business days from the date of purchase.
Return Policy
Thank you for shopping with Ewiniar on Bandcamp. We hope you enjoy your purchase. If you have any issues with your physical merchandise, please review our return policy below:

Defective or Damaged Items:
If your item arrives defective or damaged, please contact us within 5 days of receiving the product.
Provide clear photos of the damaged or defective item, along with your order number.

Incorrect Item Received:
If you receive the wrong item, please contact us within 5 days of receiving the product.
We will provide instructions for returning the incorrect item, and a replacement will be sent to you.

Refunds and Returns:
We do not generally offer refunds or accept returns for reasons other than those mentioned above.
If a return is approved, the item must be returned in its original condition and packaging within 5 days of receiving authorization.

Contact Information:
For all return inquiries, please contact us at ewiniarofficial@gmail.com with your order number and details of the issue.
Please note that return policies may be subject to change. Check our Bandcamp page for the most up-to-date information.